What skin types are Muby products suitable for?
All Muby products are designed for every skin type—including sensitive—thanks to our gentle, barrier-first approach.
Are Muby products vegan or cruelty-free?
Yes. All Muby formulas are fully vegan and never tested on animals.
Are Muby products safe/ dermatologist-tested?
Yes. Every Muby product is dermatologist-tested and formulated to be safe, gentle, and effective.
Are all Muby products fragrance-free?
Yes. All our products are fragrance-free—we never add fragrance, ensuring maximum tolerance for sensitive skin.
Are Muby products clean?
Yes—Muby follows a strict, safety-driven approach. We avoid ingredients known to irritate or disrupt the skin barrier and only use actives and supporting ingredients that are proven, gentle, and effective.
Where can I find Muby products?
Muby is currently available exclusively through our online store.
What forms of payment do you accept?
We accept Klarna and all major credit cards.
How can I cancel an order?
Please reach out to us right away with your order details—we’ll do our best to help, though changes can’t be guaranteed once an order is placed.
What is your return policy?
Contact us within 14 days of receiving your order (including your order number) and we’ll assist you with returns or any additional questions.
Where do you ship to?
We currently ship everywhere within Sweden. We also ship to countries in the EU, Norway and UK.
How long will my order take to arrive?
Orders are processed Monday–Friday and typically ship within 1-3 business days.
Do you offer free shipping?
Yes—we offer free shipping on all orders within Sweden.
Help! My package is lost or stolen.
If your package is missing, please contact us within 14 days of the delivery date, and our team will assist you right away.
